Gunnison Valley Hospital
 

Admissions Information


Welcome to Gunnison Valley Hospital
 
We encourage our patients and their families to collaborate with us on their healthcare experience. Please take a moment to read the following information to enhance your stay with us.
 
 
Admissions
 
Our Admissions Department’s goal is to provide exceptional financial care of our patients.
They are responsible for pre-registering and registering patients, verifying insurance information, providing estimates for services, collecting patient copays, coinsurance, and deductibles, and offering financial counseling.  Please contact them at 970-641-7208 for more information.
 
Advance Directives
 
An Advance Directive is a document that allows you to decide now about your future medical care.  It is a set of written instructions that specify what actions should be taken if you are no longer able to make decisions because of illness or incapacity.  Please contact an admissions representative at 970-641-7208 or a case manager at 970-641-7209 for more information.
 
Case Management
 
Our Case Managers will assist your physician in the coordination of your care and help you plan for your discharge needs once you leave the hospital.  Case managers can help support your spiritual needs, answer questions about advance directives, and work with your insurance company regarding pre-authorizations for your stay.  Please contact them at 970-641-7209 for assistance.
 
Estimates for Services
 
Patients may wish to know in advance what the estimated cost is for the planned services as well as the out-of-pocket expenses for which they are responsible.  Estimates are based on the services the physician has ordered along with the patient’s insurance benefits, if applicable.  Actual services provided are based on a physician’s order and the patient’s individual experience. 
 
The CPT (Current Procedural Terminology) five-digit code for the scheduled services may be obtained from your physician office and is necessary in order to provide the most accurate estimate.  Please call our Insurance Counselor at 970-641-7208 for more information.
 
Financial Assistance
 
Gunnison Valley Hospital has a long tradition of serving every person who requires health care services.  Our financial assistance programs are designed to focus on those who are most in need and least able to pay.  We offer financial counseling to help patients find alternative ways to finance their health care.  Please contact our Financial Counselor at 970-642-4766.
 
Meals
 
Our dietary staff will visit you to provide the daily menu.  A registered dietician is available to address your nutritional needs.  Please ask your nurse for more information.
 
 
Medical Records
 
Patients have the right to request their medical records. In order to obtain copies of your medical records, a HIPAA-compliant release form must be completed.  Please contact the Health Information Management Department at 970-641-7257 for assistance.
 
Preparing for Your Hospital Stay
 
To assist your caregivers in providing optimal care, please bring a:
  • list of medications you are currently taking, including the name, dosage, and times of day you are taking them
  • list of your allergies
 
Report a Concern
 
At Gunnison Valley Hospital, it is our intention to provide excellent care for patients and their families. If you have a question or concern regarding the quality of your care or billing procedures, please speak with a nurse or call the nursing administrator at extension 770.   Your nurse will provide a Patient Grievance Form upon your request.
 
You may also call our Grievance Hotline at 1-855-763-4531. We will work with you to resolve the matter as quickly as possible. We appreciate all feedback and will use your input to improve the quality of care we provide at GVH.
 
Rights and Responsibilities
 
Gunnison Valley Hospital makes every effort to create understanding and respect for our patients’ rights, responsibilities, and access to a grievance mechanism.  Please direct any questions you may have to your nurse.
 
Safety and Security
 
Gunnison Valley Hospital staff receive ongoing emergency response training.  Fire and disaster drills are conducted regularly.  Please direct any questions you may have to your nurse.
 
The main entrances to the hospital are locked at 5 p.m.  The Emergency Department entrance is staffed 24 hours a day.  Please use the intercom system outside to contact staff if the door is locked.
 
Visiting Hours
 
Patients may welcome visitors between 8 a.m. and 10 p.m. If the attending physician or nursing staff determine that visiting could interfere with your medical care or recovery, we may not allow visitors.  Patients may also request that they not receive visitors. 
 
 
Thank you for entrusting your care to Gunnison Valley Hospital.